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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tara

Tara

March 17, 2025

5  out of  5
rating by Tara
"Andrew Capets at State Farm is truly exceptional! Nick DiBattiste is knowledgeable, professional, and always goes the extra mile to ensure his clients have the best coverage for their needs. He takes the time to explain every detail, making the insurance process easy and stress-free. His responsiveness and dedication to customer service are unmatched. If you're looking for an agent who genuinely cares and puts your best interests first, this team is the one to call. Highly recommend!"
We responded:
"Hi Tara, thank you so much for your kind words! We are thrilled to hear about your positive experience with our agency. We do our best to provide exceptional service, and it's wonderful to know that Nick's knowledge, professionalism, and commitment to going the extra mile made such a significant impact. We truly appreciate your recommendation and are always here to ensure your insurance needs are met with care and attention. Thank you for trusting us!"
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Christine Sungala

January 31, 2025

5  out of  5
rating by Christine Sungala
"My State Farm rep Casey at the Monroeville location is amazing. I reached out to him numerous times and he exceeded my expectations every time. Great team to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kelly p

December 11, 2024

5  out of  5
rating by Kelly p
"5 Stars- would award more stars if I could. OUTSTANDING service!"
We responded:
"Very sweet. Thank you, Kelly. We appreciate your business. "
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Amanda Creps

October 9, 2024

5  out of  5
rating by Amanda Creps
"Andrew and his Staff go above and beyond for their customers. They are always fast to respond and always professional. We highly recommend them."
We responded:
"Amanda, I want to extend a heartfelt thanks for taking the time to leave us a 5-star review. Your kind words are truly meaningful, and I appreciate hearing that our efforts to provide fast, professional, and exceptional service have made a positive impact on your experience with us. Your recommendation is the highest compliment we could receive. Cheers."
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Christopher Goyke

August 22, 2024

5  out of  5
rating by Christopher Goyke
"Andrew and staff provide a professional service in a caring manner that is very appreciated! They treat each client as if they are family, devoting themselves to each individual account in a way that makes you feel seen, understood and valued. On top of the outstanding services they provide, Andrew and staff also are active supporters of the communities their clients live in; sponsoring youth sports programs and teams, supporting fundraisers for local non-profit organizations and being active members of the community themselves. You’d be hard pressed to find a more complete client experience! I would absolutely recommend Andrew Capets-State Farm to anyone and everyone!"
We responded:
"Thank you so much for your glowing 5-star review! We are truly humbled and grateful for your kind words. It means the world to us that you feel seen, understood, and valued as a client—this is exactly what we strive for with each individual we serve. We are committed to providing professional and caring service, and knowing that our efforts have made a positive impact on you is incredibly rewarding. We know that you are equally passionate about supporting your community – so allow us to acknowledgment your continued involvement – THANK YOU. Your recommendation to others is the highest compliment we could receive and we are proud to have you as part of our State Farm family."
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Joelle Smith

August 15, 2023

5  out of  5
rating by Joelle Smith
"Andrew is very helpful, responded to my request very fast, and was able to provide me with all the documents I needed. Highly recommend!!"
We responded:
"Thank you, Joelle. It has been my pleasure to have you as a client and I appreciate your kind words. "
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Carmen

January 25, 2023

5  out of  5
rating by Carmen
"Andrew and Nick made it so easy with my car repair claim. I couldn't ask for any better or professional help ! Thanks 👍"
We responded:
"Carmen, thank you so much for taking the time to leave this review. I have truly appreciated our more than 22-year relationship with the agency, and your long-term association with State Farm, even before I even came to Monroeville. It has been my pleasure to have you as a client all these years. You're the best, thank you! "
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Tri Hardono

August 6, 2022

5  out of  5
rating by Tri Hardono
"We are very fortunate to have State Farm Insurance and Andrew Capets as our agent. Andrew is always open to our questions and always provide help for both major and minor issues. Andrew has helped us previously with water damage for our house while we were overseas in 2016. He also help us with claims for our car accidents. The recent one was the replacement of engine shield of our Honda Accord that was done at Honda dealership due to small accident. Andrew helped me with the claim using receipts from the dealer and we got the digital payment. Thank you Andrew for your excellent assistance!"
We responded:
"Thank you for the kind words Tri. It has been my pleasure getting to know you and your family over the years. And yes, sometimes I get to know you a little better whenever there is a claim, but this is truly where I believe you need us the most. We want to deliver on the promise of being a good neighbor to help get you through the unexpected claim. No one wants to be in that situation, but I am happy that I could guide you through the steps to recovering from a potential financial setback. Again, thank you for your years of business, and I wish you and your beautiful family all the BEST in life. Talk soon."
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Jeffrey Lang

August 14, 2020

5  out of  5
rating by Jeffrey Lang
"Donna is great, super helpful and friendly. Have dealt with Andrew and his staff (especially Donna) for years and they're always super. Would recommend them to anyone."
We responded:
"Thank you, Jeff. It's been our pleasure to have you as a long-time client."
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Josh Mattingley

August 29, 2019

5  out of  5
rating by Josh Mattingley
"Always help when hard times. Friendly"
We responded:
"Thanks for the kind words Josh. Much appreciated!"
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Alicia DeFelice

July 29, 2018

5  out of  5
rating by Alicia DeFelice
"I recently had a car accident on June 15, 2018. I was completely satisfied with the claims process. The claim was processed in a very timely manner, and the claims team was very helpful and friendly."
We responded:
"Thanks for leaving your feedback. We are always happy to hear that the claim process went well."
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Pavel Puchkarev

November 18, 2016

5  out of  5
rating by Pavel Puchkarev
"Responsive, flexible, and clear. Offers auto, home, life insurance, and a few other services."
We responded:
"Hi Pavel - Thank your for the positive business review. I am very happy to have been able to help you and your family. Grateful to have you as a client."
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Tammy Motter

December 19, 2015

5  out of  5
rating by Tammy Motter
"I had no idea that State farm also had mortgages. My experience with them was extremely easy and they made everything understandable for a laymen. From Post to pillar, State Farm walked through everything with me. The interest rate was competitive and the process was expedient. The deal was done without any realtors and we also used Yorktowne Settlement company, York PA and they were willing to help figure financing in order to my brother to get what he wanted from the sale and for me to be able to have an affordable house for myself. I would recommend Yorktowne and State Farm to anyone looking to buy a home in the York, PA and surrounding area. Oh, and I also had to use my car insurance coverage when it was demolished parked in front of my house and they were also very expedient and professional walking me through that process and acting on my behalf with the responsible drivers insurance company. Yes, both of these things happened within 2 months --- Merry Christmas to me!!! - Thanks Andrew, State Farm and Yorktowne"
We responded:
"Thank you for the kind words Tammy. It was a month of highs and lows for you. Buying a house and also having your car smashed in front of the house certainly caused a range of emotions. You always had a positive attitude and I'm happy that you were satisfied with the outcome of both events. Wishing you joy and happiness in the New Year! Thank you for your business!"